FREE SHIPPING (Ground) is available to all customers within USA and Canada provided the order amount (before taxes) is $250 or more. This excludes US States: AK and HI, and these Canadian Territories: NU, NT, and YT as well as certain products. For these, the system will provide you a shipping quote during the order process however, we will confirm this to you before processing your order. Please feel free to call us at 1-877-730-4770. if you have any shipping related questions.
VEX Robotics products:
- iDESIGN is an Authorized Reseller in: Canada.
- We do not offer partial shipping for orders containing backordered items. If you require in-stock items urgently, we recommend placing a separate order for the backordered items.
- VRC Field Perimeters, VEX Portable Field Perimeters, VRC Field Tiles, VEX Competition Field Monitor Stand, All pneumatic kits, Aluminum C-Channel, do not qualify for free shipping. They must be ordered through an iDESIGN dedicated representative or by calling 1-877-730-4770.
- Orders placed after 1:00 p.m. EST, on weekends, or on holidays will be processed on the next business day.
- Student and Faculty orders of software will not be processed until we receive proof of academic status from you. Student/Faculty verification will be held on file for a period of one year to avoid delays when placing future orders. Commercial orders do not require proof of status and products will ship based on availability.
- Payment by Purchase Order (an available payment option) will not be processed until we receive a copy of your purchase order.
- Certain products do not qualify for FREE SHIPPING. These include and may not be limited to: Afinia products, Emblaser, Glowforge, Diversified Woodworks, Horizon Educational, Sphero, littlebits, Ozobot, VRC Fields; etc. You will see a shipping charge added to your order when free shipping is not available.